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Software Support

1.800.361.6615

sdssupport@serti.com
Customer Service

1.800.361.6615

sdssupport@serti.com

Advanced training

We offer training sessions that your new employees will need to get started and your current staff will appreciate to take the software to its fullest potential.

Training listing

Training style that suits your dealership

AT YOUR SITE OR SERTI's OFFICE

Person-to-person training

WEB TRAINING

Webinar-style training session, an interactive way to learn

E-LEARNING

COMING SOON! Learn at your own pace - one tutorial at a time

Departments

ACCOUNTING
Accounting Clerk - basic (1 day)
Select
Accounting Clerk - basic (2 days)
Select
Controller - basic (2 days)
Select
Controller - basic (1 day)
Select
SERVICE
Technical Advisor - basic w/o Appointments (1 day)
Select
Technical Advisor - basic w/ Appointments (1 day)
Select
Technical Advisor - basic w/ Appointments & Shop Control (1 day)
Select
Service Manager - basic w/o Appointments (1 day)
Select
Service Manager - basic w/ Appointments (2 days)
Select
Service Manager - basic w/ Appointments and Shop Control (1 day)
Select
Service Follow-up - basic (1 day)
Select
PARTS
General - reservations (1/2 day)
Select
Parts Clerk - basic (1/2 day)
Select
Parts Clerk - advanced (1 day)
Select
Parts Manager - Short Basic (1 day)
Select
Parts Manager - basic (2 days)
Select
Parts Manager - revision (1 day)
Select
Parts Manager - Sugg. Stock orders & reservations (1 day)
Select
Parts Manager - advanced (1 day)
Select
SALES
General - Inventory Management (1/2 day)
Select
General - Contact Management (1/2 day)
Select
Business Manager - Advanced (1 Day)
Select
Business Manager - basic (1 day)
Select
Sales manager - basic (1 day)
Select
Sales manager - advanced (1 day)
Select
Sales Representative - basic (1/2 day)
Select

Departments

ACCOUNTING
Purchase Orders (2 hours)
Select
Daily Operation Control Creation (1 hour)
Select
F&I Field Assignment (1 hour)
Select
Budget Creation (1 hour)
Select
SERVICE
Employee Punches (2 hours)
Select
Service Management - purchase order (2 hours)
Select
Service Management - Shop Control (2 hours)
Select
Service Management - POS Invoicing (2 hours)
Select
Service Management - Service Table Maintenance Menus (2 hours)
Select
Service Management - Opening & invoicing (4 hours)
Select
Service Management - Opening Repair Orders (2 hours)
Select
Service Management - Follow-Up (2 hours)
Select
Appointment Management (2 hours)
Select
PARTS
Part Reports (2 hours)
Select
Point of Sale Invoicing & Part History (2 hours)
Select
Part Update Inquiry (2 hours)
Select
Physical Inventory Count (2 hours)
Select
Part Reservations (2 hours)
Select
Part Pricing Structure (2 hours)
Select
Part Orders & Returns (2 hours)
Select
Purchase Orders (2 hours)
Select
SALES
Contact Management - level 1 (2 hours)
Select
Contact Management - level 2 (2 hours)
Select
Inventory Management - level 1 (2 hours)
Select
Inventory Management - level 2 (2 hours)
Select
Sales Representative - basic (2 x 2 hours)
Select
Business Manager - basic (4 x 2 hours)
Select
Sales Manager - basic (4 x 2 hours)
Select

Departments

Select training sessions above and then fillin the form for more info

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