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Software Support

1.800.361.6615

sdssupport@serti.com
Customer service

1.800.361.6615

sdssupport@serti.com

Advanced training

We offer training sessions your new employees will need to get started and your current staff will need to take the software to its fullest potential.

Training listing

Training style that suits your dealership

AT YOUR SITE OR SERTI'S OFFICE

Person-to-person training

WEB TRAINING

Webinar-style training session, an interactive way to learn

E-Learning

COMING SOON! Learn at your own pace - one tutorial at a time

Departments

ACCOUNTING
Accounting Clerk - basic (1 day)
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Accounting Clerk - basic (2 days)
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Controller - basic (2 days)
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Controller - basic (1 day)
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SERVICE
Technical Advisor - basic w/o Appointments (1 day)
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Technical Advisor - basic w/ Appointments (1 day)
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Technical Advisor - basic w/ Appointments & Shop Control (1 day)
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Service Manager - basic w/o Appointments (1 day)
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Service Manager - basic w/ Appointments (2 days)
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Service Manager - basic w/ Appt. and Shop control (1 day)
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Service Follow-up - basic (1 day)
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PARTS
General - reservations (1/2 day)
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Parts Clerk - basic (1/2 day)
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Parts Clerk - advanced (1 day)
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Parts Manager - short basic (1 day)
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Parts Manager - basic (2 days)
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Parts manager - revision (1 day)
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Parts Manager - sugg. stock orders & reservations (1 day)
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Parts Manager - advanced (1 day)
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SALES
General - inventory management (1/2 day)
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General - Contact Management (1/2 day)
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Business Manager - Advanced (1 Day)
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Business Manager - Basic (1 day)
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Sales manager - basic (1 day)
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Sales Manager - advanced (1 day)
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Sales Representative - basic (1/2 day)
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Departments

ACCOUNTING
PURCHASE ORDERS (2 hours)
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Daily Operations Control Creation (1 hour)
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F&I Field Assignment (1 hour)
Select
Budget Creation (1 hour)
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SERVICE
Employee Punches (2 hours)
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Service management - purchase orders (2 hours)
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Service Management - Shop Control (2 hours)
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Service management - POS Invoicing (2 hours)
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Service management - service table maintenance menus (2 hours)
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Service Management - opening & invoicing (4 hours)
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Service Management - opening repair orders (2 hours)
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Service Management - follow-up (2 hours)
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Appointment Management (2 hours)
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PARTS
Part Reports (2 hours)
Select
POS Invoicing & Parts History (2 hours)
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Parts Update Inquiry (2 hours)
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Physical inventory Count (2 hours)
Select
Part reservations (2 hours)
Select
Part Pricing Structure (2 hours)
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Part Orders & Returns (2 hours)
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Purchase Orders (2 hours)
Select
SALES
Contact Management - level 1 (2 hours)
Select
Contact Management - level 2 (2 hours)
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inventory management - level 1 (2 hours)
Select
Inventory Management - level 2 (2 hours)
Select
Sales representative - basic (2 x 2 hours)
Select
Business Manager - Basic (4 x 2 hours)
Select
Sales manager - basic (4 x 2 hours)
Select

Departments

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