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privacy policy


The present document constitutes SERTI’s global policy on privacy and data protection. It applies to all personal and operational information and data SERTI holds on its members, sub-contractors and its customers. All users must read, understand and apply it.


Your privacy is important to SERTI. This statement discloses the privacy and data protection practices for SERTI’s Web sites, including what type of information is collected, how it is used, and with whom it is shared.


While exercising its right to collect, use and disclose personal information and data for legitimate business purposes, SERTI commits to protect the personal and operational information and data and maintain strict rules of conduct to lower the likelihood of:

  • Loss of privacy;
  • Loss of trust;
  • Confidentiality breaches;
  • Legal liability.


In general, you can visit SERTI on the Internet without telling us who you are and without giving any personal information about yourself. There are times, however, when we or our partners may need information from you. Depending on the services to which you subscribe, we may ask you to provide us with mandatory or optional information. For example, you may provide us your name and address or email address to correspond with you if you register for a seminar, apply for a job or complete a survey. If you indicate that you do not want us to use this information to make further contact with you beyond fulfilling your requests, we will respect your wishes. If you give us personal information about somebody else, such as a spouse or work colleague, we will assume that you have their permission to do so.

SERTI commits to respect your privacy and to protect the information you provide. More particularly, the personal information collected on the SERTI Web site is solely for SERTI’s purposes. It is confidential and treated as such. It cannot be disclosed to third parties.


All non-personal and non-solicited information you transmit or post to this site will be considered non-confidential and non-proprietary. SERTI will have no obligation with respect to such information and will be free to copy, disclose, distribute, incorporate and otherwise use this information for any and all purposes. You are prohibited from transmitting or posting, to or from this site, any unlawful, threatening, libellous, defamatory, obscene, pornographic or other material that would violate any law.


In connection with a job application or inquiry, whether advertised on a SERTI Web site or otherwise, you may provide us with information about yourself, such as a resume or curriculum vitae. You therefore allow SERTI to use this information throughout SERTI for the purpose of employment consideration. SERTI will disclose no information to any third parties unless you have expressly authorized it. SERTI will keep the information for future consideration, except if you request that we do not keep your file.


Please be aware that in certain circumstances, it is possible that personal information be subjected to disclosure pursuant to judicial or other government subpoenas, warrants or orders.


The information on this Web site is taken from sources believed to be reliable and the information is believed to be accurate at the time it is posted on the Web site. However, the information is provided "as is" without any express or implied warranty of any kind. SERTI and its suppliers do not warrant the accuracy, completeness or timeliness of the information and reserve the right to make changes at any time without notice. SERTI and its suppliers cannot be held liable under any circumstances for any damages whatsoever, including without limitation, damages for loss of profits, business interruption, loss of information and data, arising out of the use of or the inability to use this Web site and the information it contains, even if SERTI has been made aware of the possibility of such damages.


SERTI owns and retains the copyrights to the material found on this site. Unless otherwise authorized by SERTI, no one is allowed to reproduce in whole or in part, in any form, any information found on the SERTI Web site. You may download one copy of the material on any single computer for your personal non-commercial use only, provided that all the copyright information and other proprietary notices are kept intact.


Access to the SERTI Web site grants you a private and non-exclusive right to the site.

The material edited on this site, including the texts, pictures, logos, trademarks, constitute works pursuant to the Copyright Act. Therefore, any representation or reproduction, in whole or in part, made without the consent of their authors or assigns constitutes infringement.


Subject to the applicable legislation, SERTI has the right to monitor any and all aspects of its information systems and infrastructures including, but not limited to:

  • Visited Internet sites;
  • Instant messaging systems;
  • Chat groups;
  • News groups; and
  • Emails sent and/or received.

Such monitoring may occur at any time, without notice, and without obtaining the user’s permission.


Violations of this policy may result in disciplinary action, which will be proportional to the seriousness of the behaviour concerned. Vice Presidents responsible for business units or corporate functions are responsible to decide on the proper course of action in case of a breach to this policy. The Vice-President Finance & Operations is the designated SERTI Privacy and Data Protection Officer.


The links to third party sites are provided as a convenience to you. These links are established in agreement with the concerned sites at a time when SERTI has considered it opportune, in consideration of their content and services.

SERTI cannot be held responsible for information and material found on sites and for the usage from its users.


SERTI undertakes to do all that is possible to ensure access to the site at all times. SERTI cannot be held liable, in the event the site is unavailable, for any reason whatsoever.